:root {
  --sp-chat-primary: #2563eb;
  --sp-chat-primary-dark: #1d4ed8;
  --sp-chat-bg: #ffffff;
  --sp-chat-text: #0f172a;
  --sp-chat-muted: #64748b;
  --sp-chat-border: #e2e8f0;
  --sp-chat-bot-bg: #f1f5f9;
  --sp-chat-user-bg: var(--sp-chat-primary);
  --sp-chat-user-text: #ffffff;
  --sp-chat-shadow: 0 12px 40px rgba(15, 23, 42, 0.18);
  --sp-chat-z: 99990;
  --sp-chat-vvh: 100dvh;
  --sp-chat-vv-top: 0px;
}

.sp-chat-widget {
  position: fixed;
  bottom: 1.25rem;
  z-index: var(--sp-chat-z);
  font-family: "Poppins", system-ui, sans-serif;
  font-size: 14px;
  line-height: 1.45;
  color: var(--sp-chat-text);
}

.sp-chat-widget--right {
  right: 1.25rem;
}

.sp-chat-widget--left {
  left: 1.25rem;
}

.sp-chat-teaser {
  position: absolute;
  bottom: calc(3.5rem + 0.5rem);
  right: 0;
  max-width: min(260px, calc(100vw - 5rem));
  padding: 0.65rem 0.95rem;
  background: #ffffff;
  color: var(--sp-chat-text);
  border: 1px solid var(--sp-chat-border);
  border-radius: 14px;
  box-shadow: 0 8px 28px rgba(15, 23, 42, 0.14), 0 2px 8px rgba(15, 23, 42, 0.08);
  font-size: 0.88rem;
  font-weight: 600;
  line-height: 1.35;
  pointer-events: none;
  display: none;
  opacity: 0;
  z-index: 1;
}

.sp-chat-widget--left .sp-chat-teaser {
  right: auto;
  left: 0;
}

.sp-chat-teaser.is-visible {
  display: block;
  animation: sp-chat-teaser-in 0.45s cubic-bezier(0.22, 1, 0.36, 1) forwards;
}

.sp-chat-teaser.is-hiding {
  display: block;
  animation: sp-chat-teaser-out 0.4s cubic-bezier(0.55, 0, 1, 0.45) forwards;
}

.sp-chat-teaser.is-hidden {
  display: none;
  opacity: 0;
}

@keyframes sp-chat-teaser-in {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.94);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@keyframes sp-chat-teaser-out {
  from {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
  to {
    opacity: 0;
    transform: translateY(10px) scale(0.94);
  }
}

.sp-chat-teaser::after {
  content: '';
  position: absolute;
  bottom: -6px;
  right: 1.25rem;
  width: 12px;
  height: 12px;
  background: #ffffff;
  border-right: 1px solid var(--sp-chat-border);
  border-bottom: 1px solid var(--sp-chat-border);
  transform: rotate(45deg);
}

.sp-chat-widget--left .sp-chat-teaser::after {
  right: auto;
  left: 1.25rem;
}

.sp-chat-widget * {
  box-sizing: border-box;
}

.sp-chat-fab {
  width: 3.5rem;
  height: 3.5rem;
  border: none;
  border-radius: 999px;
  background: var(--sp-chat-primary);
  color: #fff;
  cursor: pointer;
  box-shadow: var(--sp-chat-shadow);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s ease, background 0.2s ease;
}

.sp-chat-fab:hover {
  transform: scale(1.05);
  background: var(--sp-chat-primary-dark);
}

.sp-chat-widget--panel-open .sp-chat-fab {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: scale(0.85);
}

.sp-chat-widget--panel-open .sp-chat-teaser {
  display: none !important;
}

.sp-chat-fab svg {
  width: 1.5rem;
  height: 1.5rem;
}

.sp-chat-panel {
  position: absolute;
  bottom: calc(3.5rem + 0.75rem);
  width: min(360px, calc(100vw - 2rem));
  max-height: min(560px, calc(100vh - 5rem));
  background: var(--sp-chat-bg);
  border-radius: 16px;
  box-shadow: var(--sp-chat-shadow);
  border: 1px solid var(--sp-chat-border);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(12px) scale(0.98);
  transition: opacity 0.22s ease, transform 0.22s ease, visibility 0.22s;
}

.sp-chat-widget--right .sp-chat-panel {
  right: 0;
}

.sp-chat-widget--left .sp-chat-panel {
  left: 0;
}

.sp-chat-panel.is-open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
  z-index: 2;
}

.sp-chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  padding: 0.85rem 1rem;
  background: var(--sp-chat-primary);
  color: #fff;
}

.sp-chat-header__title {
  font-weight: 600;
  font-size: 0.95rem;
}

.sp-chat-header__sub {
  font-size: 0.72rem;
  opacity: 0.9;
}

.sp-chat-close {
  border: none;
  background: rgba(255, 255, 255, 0.15);
  color: #fff;
  width: 2rem;
  height: 2rem;
  border-radius: 8px;
  cursor: pointer;
  font-size: 1.1rem;
  line-height: 1;
}

.sp-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  background: #fafafa;
}

.sp-chat-msg {
  max-width: 88%;
  padding: 0.65rem 0.85rem;
  border-radius: 14px;
  word-break: break-word;
}

.sp-chat-msg--bot {
  align-self: flex-start;
  background: var(--sp-chat-bot-bg);
  color: var(--sp-chat-text);
  border-bottom-left-radius: 4px;
}

.sp-chat-msg--user {
  align-self: flex-end;
  background: var(--sp-chat-user-bg);
  color: var(--sp-chat-user-text);
  border-bottom-right-radius: 4px;
}

.sp-chat-msg strong {
  font-weight: 600;
}

.sp-chat-choices {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  padding: 0 1rem 0.75rem;
  background: #fafafa;
  flex-shrink: 0;
  max-height: min(42vh, 280px);
  overflow-y: auto;
  overflow-x: hidden;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
}

.sp-chat-choices--grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.4rem;
}

.sp-chat-choices--grid .sp-chat-choice {
  text-align: center;
  padding: 0.5rem 0.4rem;
  font-size: 0.82rem;
}

.sp-chat-choice {
  border: 1px solid var(--sp-chat-border);
  background: #ffffff;
  color: var(--sp-chat-text);
  border-radius: 10px;
  padding: 0.55rem 0.75rem;
  text-align: left;
  cursor: pointer;
  font: inherit;
  transition: border-color 0.15s, background 0.15s;
  flex-shrink: 0;
}

.sp-chat-choice:hover {
  border-color: var(--sp-chat-primary);
  background: #eff6ff;
}

.sp-chat-footer {
  border-top: 1px solid var(--sp-chat-border);
  padding: 0.65rem;
  display: flex;
  gap: 0.45rem;
  background: #fff;
}

.sp-chat-input {
  flex: 1;
  border: 1px solid var(--sp-chat-border);
  border-radius: 10px;
  padding: 0.55rem 0.75rem;
  font: inherit;
  min-width: 0;
}

.sp-chat-input:focus {
  outline: 2px solid rgba(37, 99, 235, 0.35);
  border-color: var(--sp-chat-primary);
}

.sp-chat-send {
  border: none;
  border-radius: 10px;
  background: var(--sp-chat-primary);
  color: #fff;
  padding: 0.55rem 0.85rem;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
}

.sp-chat-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.sp-chat-typing {
  align-self: flex-start;
  max-width: 88%;
}

.sp-chat-typing__bubble {
  display: inline-flex;
  flex-direction: column;
  gap: 0.35rem;
  padding: 0.6rem 0.85rem;
  background: var(--sp-chat-bot-bg);
  border-radius: 14px;
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.06);
}

.sp-chat-typing__name {
  font-size: 0.78rem;
  color: var(--sp-chat-muted);
  line-height: 1.2;
}

.sp-chat-typing__dots {
  display: inline-flex;
  align-items: center;
  gap: 0.28rem;
  height: 0.5rem;
}

.sp-chat-typing__dots span {
  width: 0.42rem;
  height: 0.42rem;
  border-radius: 50%;
  background: var(--sp-chat-primary);
  opacity: 0.45;
  animation: sp-chat-typing-bounce 1.1s ease-in-out infinite;
}

.sp-chat-typing__dots span:nth-child(2) {
  animation-delay: 0.15s;
}

.sp-chat-typing__dots span:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes sp-chat-typing-bounce {
  0%, 60%, 100% {
    transform: translateY(0);
    opacity: 0.35;
  }
  30% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

@media (max-width: 480px) {
  .sp-chat-widget {
    bottom: 0;
    left: 0;
    right: 0;
    width: 100%;
    max-width: 100%;
    pointer-events: none;
  }

  .sp-chat-widget--right,
  .sp-chat-widget--left {
    right: 0;
    left: 0;
  }

  .sp-chat-widget .sp-chat-fab,
  .sp-chat-widget .sp-chat-panel,
  .sp-chat-widget .sp-chat-teaser {
    pointer-events: auto;
  }

  .sp-chat-fab {
    position: fixed;
    bottom: calc(1rem + env(safe-area-inset-bottom, 0));
    right: 1rem;
    z-index: calc(var(--sp-chat-z) + 1);
  }

  .sp-chat-widget--left .sp-chat-fab {
    right: auto;
    left: 1rem;
  }

  .sp-chat-teaser {
    bottom: calc(3.5rem + 1rem + env(safe-area-inset-bottom, 0));
    right: 1rem;
    max-width: calc(100vw - 5.5rem);
  }

  .sp-chat-widget--left .sp-chat-teaser {
    left: 1rem;
  }

  .sp-chat-widget--panel-open {
    z-index: 100000;
  }

  .sp-chat-widget--panel-open .sp-chat-panel {
    position: fixed;
    left: 0;
    right: 0;
    top: var(--sp-chat-vv-top, 0);
    bottom: auto;
    width: 100%;
    max-width: 100%;
    height: var(--sp-chat-vvh, 100dvh);
    max-height: var(--sp-chat-vvh, 100dvh);
    border-radius: 0;
    border: none;
    padding-bottom: 0;
    transform: none;
  }

  .sp-chat-widget--right .sp-chat-panel,
  .sp-chat-widget--left .sp-chat-panel {
    left: 0;
    right: 0;
  }

  .sp-chat-messages {
    min-height: 0;
    flex: 1 1 auto;
    -webkit-overflow-scrolling: touch;
  }

  .sp-chat-choices {
    max-height: min(28vh, 180px);
    flex-shrink: 0;
  }

  .sp-chat-widget--panel-open.sp-chat-keyboard-open .sp-chat-choices {
    max-height: min(22vh, 140px);
  }

  .sp-chat-footer {
    flex-shrink: 0;
    padding-bottom: max(0.65rem, env(safe-area-inset-bottom, 0));
  }

  .sp-chat-send {
    flex-shrink: 0;
    min-width: 4.5rem;
  }
}

body.sp-chat-panel-open .wa-fab {
  bottom: auto;
  top: max(0.65rem, env(safe-area-inset-top, 0px));
  right: auto;
  left: 0.75rem;
  max-width: min(220px, calc(100vw - 1.5rem));
  z-index: 99989;
  box-shadow: 0 6px 20px rgba(15, 23, 42, 0.12);
}

body.sp-chat-panel-open .wa-fab__text {
  display: none;
}

@media (max-width: 480px) {
  body.sp-chat-panel-open .wa-fab {
    padding: 0.55rem;
    border-radius: 999px;
  }
}

/* WhatsApp a la izquierda cuando el chat está a la derecha (y viceversa) */
body:has(.sp-chat-widget--right) .wa-fab {
  right: auto;
  left: 0.75rem;
}

body:has(.sp-chat-widget--left) .wa-fab {
  left: auto;
  right: 0.75rem;
}

@media (min-width: 481px) {
  body:has(.sp-chat-widget--right) .wa-fab {
    left: 1rem;
  }

  body:has(.sp-chat-widget--left) .wa-fab {
    right: 1rem;
  }
}